What To Know
- The most straightforward way to determine your Surface Go model is by looking at the label on the bottom of the device.
- If you still have the original packaging for your Surface Go, you can find the model number printed on the box.
- If the label is missing or damaged, you can try the other methods outlined in this guide, such as using Device Manager or the Windows Settings app.
The Surface Go series has become a popular choice for those seeking a compact and versatile device. But with multiple models released over the years, knowing which specific Surface Go you own can be crucial for troubleshooting, upgrading, or finding compatible accessories. This guide will walk you through the various methods of identifying your Surface Go model, ensuring you have the right information at your fingertips.
1. The Label on the Bottom: Your First Port of Call
The most straightforward way to determine your Surface Go model is by looking at the label on the bottom of the device. This label usually contains a model number, such as “Surface Go 1” or “Surface Go 2.” To find this label, simply flip your Surface Go over. The label may be located near the kickstand or on the underside of the device.
2. Device Manager: A Deeper Dive into Your Hardware
Windows Device Manager offers a more detailed look at your Surface Go’s specifications, including its model number. To access Device Manager:
1. Press the Windows key ++ X on your keyboard.
2. Select “Device Manager” from the menu.
3. In Device Manager, expand the “System devices” category.
4. Look for an entry labeled “Microsoft Surface Go”. Right-click on it and select “Properties”.
5. Go to the “Details” tab and select “Hardware IDs” from the drop-down menu.
6. The “Hardware IDs” will display a code that includes the Surface Go model number.
3. The Power of Settings: Uncovering Your Surface Go’s Identity
The Windows Settings app provides another convenient way to identify your Surface Go model. Follow these steps:
1. Open the “Settings” app by pressing the Windows key ++ I.
2. Click on “System”.
3. Select “About” from the left-hand menu.
4. Scroll down to “Device specifications” and you will find the “Model” listed.
4. Surface App: Your One-Stop Shop for Surface Information
Microsoft’s Surface App, available in the Microsoft Store, is a valuable tool for managing and troubleshooting your Surface device. It can also help you identify your Surface Go model.
1. Download and install the Surface App from the Microsoft Store.
2. Launch the app and sign in with your Microsoft account.
3. The app will display information about your Surface device, including the model.
5. Checking the Box: The Original Packaging
If you still have the original packaging for your Surface Go, you can find the model number printed on the box. This is especially useful if you’ve lost track of your device’s serial number or if you’re unsure about the model after purchasing it secondhand.
6. Leveraging the Power of the Web: Online Resources
Several online resources can help you identify your Surface Go model based on its serial number or other identifying information. Websites like Microsoft’s official support page or third-party tech forums often have tools or guides that can help you pinpoint your specific model.
7. Seeking Expert Assistance: Contacting Microsoft Support
If you’ve exhausted all other methods and are still unsure about your Surface Go model, don’t hesitate to contact Microsoft Support. They have the expertise to help you identify your device and provide any necessary support.
Final Thoughts: Empowering You with Knowledge
Knowing your Surface Go model is crucial for accessing the right information, troubleshooting effectively, and making informed decisions about upgrades, accessories, and software compatibility. By utilizing these methods, you can confidently determine your Surface Go model and unlock its full potential.
Answers to Your Questions
Q: What if the label on the bottom of my Surface Go is missing or damaged?
A: If the label is missing or damaged, you can try the other methods outlined in this guide, such as using Device Manager or the Windows Settings app.
Q: I bought my Surface Go secondhand. How can I be sure it’s the model I want?
A: If you’re buying a secondhand Surface Go, it’s essential to verify the model before purchasing. Utilize the methods described in this guide to ensure you’re getting the right device.
Q: Why is it important to know my Surface Go model?
A: Knowing your Surface Go model is essential for troubleshooting, finding compatible accessories, accessing relevant drivers and updates, and ensuring you’re using the correct software for your device.
Q: Can I upgrade my Surface Go to a newer model?
A: While you can’t physically upgrade your Surface Go to a newer model, you can update its operating system and software to improve its performance and features.
Q: What are some common Surface Go models?
A: Some common Surface Go models include the Surface Go 1, Surface Go 2, and Surface Go 3. Each model has its own set of specifications and features.
