Get Your HP LaserJet Pro M404DN Running Like New: A Step-by-Step Guide to Factory Resetting

Are you experiencing issues with your HP LaserJet Pro M404dn printer? Perhaps it’s acting up, printing errors, or you’re simply looking for a fresh start. A factory reset can often be the solution to these problems. It erases all settings and configurations, returning the printer to its original state. This guide will walk you through the process of factory resetting your HP LaserJet Pro M404dn, providing a clear and concise explanation of each step.

Why Factory Reset Your HP LaserJet Pro M404dn?

Before diving into the reset process, let’s understand the reasons why you might need to factory reset your HP LaserJet Pro M404dn:

• Troubleshooting Printer Issues: A factory reset can resolve a wide range of printer problems, including connectivity issues, printing errors, paper jams, and even stubborn ink cartridge errors.
• Selling or Donating Your Printer: If you’re planning to sell or donate your HP LaserJet Pro M404dn, a factory reset ensures that all your personal data and settings are removed.
• Starting Fresh: Sometimes, you just want a clean slate. A factory reset allows you to configure your printer from scratch, potentially resolving any lingering issues or customizing it to your exact preferences.

Method 1: Factory Resetting Using the Control Panel

This method involves using the control panel buttons on your HP LaserJet Pro M404dn. Here’s how to do it:
1. Power On Your Printer: Ensure your printer is turned on and ready to use.
2. Access the Menu: Locate the “Menu” button on the control panel and press it.
3. Navigate to “Service” or “Admin Menu“: Use the navigation buttons (usually arrows) to scroll through the menu options until you find “Service” or “Admin Menu.”
4. Select “Factory Reset“: Navigate to the “Factory Reset” option and select it.
5. Confirm the Reset: You’ll likely be prompted to confirm the factory reset. Select “Yes” or “Confirm” to proceed.
6. Wait for Completion: The printer will begin the reset process, which might take a few minutes. Do not interrupt the process.
7. Power Cycle: Once the reset is complete, power off your printer and unplug it from the power source. Wait for a few seconds, then plug it back in and power it on.

Method 2: Factory Resetting Using the Embedded Web Server (EWS)

If you prefer using a computer, you can factory reset your HP LaserJet Pro M404dn through its Embedded Web Server (EWS):
1. Find the Printer’s IP Address: Connect your printer to a Wi-Fi network or wired connection. Find the printer’s IP address by printing a network configuration page or checking your router’s connected devices list.
2. Open a Web Browser: Open a web browser on your computer (Chrome, Firefox, Safari, etc.).
3. Enter the IP Address: Type the printer’s IP address into the address bar and press “Enter.”
4. Access the EWS: This will open the HP LaserJet Pro M404dn’s Embedded Web Server.
5. Navigate to “Settings” or “Administration”: Look for the “Settings” or “Administration” tab within the EWS.
6. Find “Factory Reset“: Within the settings, locate the “Factory Reset” option (it might be under “General Settings” or “Device Settings“).
7. Confirm the Reset: You’ll need to confirm the factory reset by following the on-screen prompts.
8. Wait for Completion: The printer will begin the reset process. Don’t interrupt it.
9. Power Cycle: Once the reset is complete, power off your printer and unplug it. Wait a few seconds, then plug it back in and power it on.

Important Considerations Before Factory Resetting

Before you proceed with a factory reset, keep these points in mind:

• Data Loss: A factory reset will erase all printer settings, including Wi-Fi passwords, network configurations, custom print settings, and any saved documents. Ensure you have a backup of any important data if needed.
• Reinstallation: After the reset, you’ll need to reconfigure your printer, including setting up the network connection, installing drivers, and configuring any desired print settings.
• Check for Alternative Solutions: Before resorting to a factory reset, try troubleshooting the issue first. A simple power cycle or a driver update might resolve the problem without the need for a full reset.

Things to Do After Factory Resetting

After successfully factory resetting your HP LaserJet Pro M404dn, take these steps to get your printer back up and running:

• Connect to the Network: Connect your printer to your Wi-Fi network or wired connection. You’ll need to re-enter the network password.
• Install Drivers: Download and install the latest drivers for your HP LaserJet Pro M404dn from the HP website.
• Configure Settings: Set up any desired print settings, including paper size, orientation, and print quality.
• Test Printing: Print a test page to ensure the printer is functioning correctly.

Troubleshooting Tips

If you encounter any issues during the factory reset process, try these troubleshooting tips:

• Check the Power Cable: Ensure that the printer is properly plugged into a working power outlet.
• Verify Network Connection: Make sure your printer is connected to the network, and the network connection is stable.
• Restart Your Router: Sometimes, restarting your router can resolve network connectivity issues.
• Update Drivers: Ensure you are using the latest drivers for your HP LaserJet Pro M404dn. Outdated drivers can cause various problems.
• Contact HP Support: If you’re still facing difficulties, contact HP support for assistance.

Beyond the Reset: Maintaining Your HP LaserJet Pro M404dn

A factory reset can be a helpful tool, but regular maintenance is crucial for keeping your HP LaserJet Pro M404dn in good working order. Here are some maintenance tips:

• Clean the Printer Regularly: Dust and debris can accumulate in the printer, affecting print quality. Clean the rollers, paper path, and toner cartridge regularly.
• Use Genuine Toner Cartridges: Using non-genuine toner cartridges can damage your printer and lead to poor print quality.
• Update Firmware: HP regularly releases firmware updates to improve performance and address security vulnerabilities. Update your printer’s firmware to ensure optimal functionality.

Final Thoughts: A New Beginning for Your Printer

A factory reset can be a powerful tool for resolving printer issues and refreshing your HP LaserJet Pro M404dn. By following the steps outlined in this guide, you can restore your printer to its factory settings and start fresh. Remember to take the necessary precautions and perform regular maintenance to keep your printer running smoothly.

Frequently Discussed Topics

Q: Will a factory reset delete my printer’s warranty?
A: No, a factory reset will not affect your printer’s warranty.
Q: Can I factory reset my HP LaserJet Pro M404dn without a computer?
A: Yes, you can factory reset your printer using the control panel buttons as described in Method 1.
Q: What if I can’t access the EWS through my browser?
A: Ensure your printer is connected to the network and the IP address is correct. If the issue persists, try restarting your router or checking for network connectivity problems.
Q: How often should I factory reset my printer?
A: You only need to factory reset your printer when necessary, such as when troubleshooting issues or preparing to sell or donate it. Regular maintenance is recommended for optimal performance.
Q: Will a factory reset fix all printer problems?
A: While a factory reset can resolve many issues, it might not fix all problems. Some issues might require additional troubleshooting or professional repair.