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Expert Tips: How to Fix Surface Pro Type Cover Not Working

What To Know

  • A Surface Pro Type Cover is a fantastic addition to your device, offering a laptop-like experience.
  • Look for a battery icon on the type cover itself or in the Surface Pro’s settings.
  • A malfunctioning Surface Pro Type Cover can be a real pain, but with these troubleshooting steps, you can hopefully get it back in working order.

A Surface Pro Type Cover is a fantastic addition to your device, offering a laptop-like experience. But what happens when it suddenly stops working? Frustrating, right? Fear not! This guide will walk you through the steps on how to fix Surface Pro type cover not working, from simple troubleshooting to potential hardware issues.

The Basics: Restart and Reconnect

Before diving into more complex solutions, let’s start with the basics:

  • Restart Your Surface Pro: Sometimes, a simple restart can resolve software glitches that might be affecting the type cover.
  • Reconnect the Type Cover: Gently detach the type cover and reattach it, ensuring a secure connection. This can help establish a proper connection between the cover and the tablet.

Check the Battery and Bluetooth

If your Surface Pro Type Cover has a battery, make sure it’s charged. A dead battery can prevent the cover from working. Here’s how to check and charge it:

  • Check the Battery Indicator: Look for a battery icon on the type cover itself or in the Surface Pro’s settings.
  • Charge the Battery: Connect the type cover to a power source using its charging cable.

Bluetooth Connection:

  • Turn Bluetooth On: Ensure Bluetooth is enabled on your Surface Pro. You can find this setting in the Quick Settings menu or in the Bluetooth settings within Windows.
  • Pair the Type Cover: If the type cover is Bluetooth-enabled, you’ll need to pair it with your Surface Pro. Go to the Bluetooth settings on your Surface Pro and select the type cover from the list of available devices.

Update Your Drivers

Outdated or corrupted drivers can cause compatibility issues and prevent the type cover from functioning correctly. Here’s how to update them:

  • Windows Update: Go to Windows Settings > Update & Security > Windows Update and check for available updates.
  • Device Manager: Open the Device Manager (search for it in the Windows search bar). Expand “Keyboard” and look for your Surface Pro Type Cover. Right-click it and select “Update driver.”

Clean Your Type Cover

Dust, debris, or spilled liquids can interfere with the type cover‘s connection. Give it a thorough cleaning:

  • Unplug and Disconnect: Disconnect the type cover from your Surface Pro and unplug any charging cables.
  • Clean Gently: Use a soft, slightly damp cloth to wipe down the type cover’s surface, focusing on the connection points. Avoid using harsh chemicals or abrasive materials.

Check for Physical Damage

If the type cover has visible physical damage, such as cracks, broken keys, or a damaged connection port, it might need to be repaired or replaced.

Troubleshoot with the On-Screen Keyboard

If the type cover is still not working, try using the on-screen keyboard as a temporary solution. This will help determine if the issue is with the type cover itself or a software problem.

Factory Reset Your Surface Pro

As a last resort, consider performing a factory reset on your Surface Pro. This will erase all data and restore the device to its original factory settings, which may resolve software conflicts.
Important Note: Before performing a factory reset, make sure to back up your important data.

Time for a Repair or Replacement?

If none of the above solutions work, it’s likely that your Surface Pro type cover has a hardware issue. Contact Microsoft support or an authorized repair center to explore repair or replacement options.

The Final Word: Getting Your Type Cover Back in Action

A malfunctioning Surface Pro Type Cover can be a real pain, but with these troubleshooting steps, you can hopefully get it back in working order. Remember to start with the basics and work your way through the solutions, checking for updates, cleaning the type cover, and considering a factory reset if necessary. If all else fails, don’t hesitate to contact Microsoft support for assistance.

Questions You May Have

Q1: Why is my Surface Pro Type Cover not typing correctly?
A1: Incorrect typing can be caused by a few things, including:

  • Dirty Keys: Clean the keys with a slightly damp cloth to remove dirt or debris.
  • Driver Issues: Update your type cover drivers.
  • Hardware Problems: If the issue persists, the type cover may have a hardware malfunction.

Q2: How do I know if my Surface Pro Type Cover is connected?
A2: You can check the connection by looking for the Bluetooth icon on your Surface Pro‘s taskbar. If the icon is lit up and shows the type cover‘s name, it’s connected.
Q3: My Surface Pro Type Cover is not registering keystrokes. What should I do?
A3: Try the following:

  • Reconnect the type cover: Detach and reattach it to ensure a secure connection.
  • Clean the connection points: Remove any dirt or debris from the connection points on the type cover and your Surface Pro.
  • Update the drivers: Check for and install any available driver updates for your type cover.

Q4: Can I use a different type cover with my Surface Pro?
A4: Yes, you can often use different type covers with your Surface Pro, but ensure they are compatible with your specific model.
Q5: My Surface Pro Type Cover is not turning on. What’s wrong?
A5: If your type cover is not turning on, it may be due to a dead battery. Charge the type cover fully and try turning it on again. If it still doesn’t turn on, there might be a hardware issue.

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