What To Know
- Are you the proud owner of an ASUS ExpertBook with a touchscreen that seems to be mysteriously dormant.
- This comprehensive guide will walk you through the steps to unlock your ASUS ExpertBook’s touchscreen potential, turning it into a more interactive and engaging experience.
- In rare cases, physical damage to the touchscreen itself or its connecting cables can be the reason for non-responsiveness.
Are you the proud owner of an ASUS ExpertBook with a touchscreen that seems to be mysteriously dormant? You’re not alone. Many users encounter this issue, leaving them wondering how to activate the touch functionality. This comprehensive guide will walk you through the steps to unlock your ASUS ExpertBook’s touchscreen potential, turning it into a more interactive and engaging experience.
Understanding the Touchscreen Setup
Before diving into the practical steps, it’s crucial to understand the different scenarios that could be preventing your touchscreen from working. Here’s a breakdown:
- Driver Issues: The most common culprit is outdated or missing touchscreen drivers. These drivers act as the communication bridge between your hardware and operating system, enabling touch input.
- BIOS Configuration: Your BIOS settings might be hindering touchscreen functionality. The BIOS (Basic Input/Output System) is the firmware that controls your computer’s hardware at the most fundamental level.
- Physical Damage: In rare cases, physical damage to the touchscreen itself or its connecting cables can be the reason for non-responsiveness.
Step 1: Checking the Touchscreen Settings
Start by verifying that the touchscreen is enabled in your Windows settings. This is a simple yet often overlooked step.
1. Open Settings: Click the Windows icon in the bottom left corner of your screen and select “Settings.”
2. Navigate to Devices: Choose “Devices” from the left-hand menu.
3. Select “Pen & Touch”: Click on the “Pen & Touch” option.
4. Ensure “Touch Input is On”: Make sure the toggle switch under “Touch input” is turned on.
Step 2: Updating Touchscreen Drivers
Outdated or missing drivers can be the root cause of your touchscreen troubles. Here’s how to update them:
1. Open Device Manager: Search for “Device Manager” in the Windows search bar and open it.
2. Locate “Human Interface Devices“: Expand the “Human Interface Devices” category.
3. Right-click on Touchscreen Device: Right-click on your touchscreen device (it might be named “HID-compliant touch screen” or something similar).
4. Select “Update driver“: Choose “Update driver” from the context menu.
5. Choose “Search automatically for updated driver software“: Let Windows search for the latest drivers.
If Windows doesn‘t find any updates, you can manually download the latest drivers from the ASUS support website. Ensure you select the correct model and operating system for your ExpertBook.
Step 3: BIOS Configuration
Sometimes, your touchscreen might be disabled in the BIOS settings. Accessing the BIOS can vary depending on your ExpertBook model. Here’s a general guide:
1. Restart your computer: Turn off your ExpertBook and then restart it.
2. Press the BIOS key: As soon as the ASUS logo appears, repeatedly press the key designated for entering the BIOS. This key is usually F2, Del, or Esc, but it can differ based on your model. Refer to your user manual or the sticker on your laptop for the correct key.
3. Navigate to the Advanced Settings: Use the arrow keys to navigate to the “Advanced” or “Boot” section.
4. Enable Touchscreen: Look for an option related to “Touchscreen,” “Touchpad,” or “Input Devices.” Enable it if it’s disabled.
5. Save and Exit: Press F10 to save the changes and exit the BIOS.
Step 4: Troubleshooting Physical Damage
If the previous steps didn’t resolve the issue, it’s possible that your touchscreen or its connecting cable has been physically damaged. This is less common but can happen due to accidental drops, spills, or wear and tear.
1. Visual Inspection: Carefully inspect the touchscreen for any visible cracks, dents, or scratches. Look for any signs of damage on the connecting cable.
2. External Pressure Test: Gently press on the touchscreen to see if it responds momentarily. If it does, it might indicate a loose connection rather than a complete failure.
3. Professional Help: If you suspect physical damage, it’s best to consult a qualified technician for diagnosis and repair.
Beyond the Basics: Additional Tips
- Restart Your Computer: A simple restart can sometimes resolve temporary software glitches that might be affecting your touchscreen.
- Uninstall and Reinstall Drivers: If updating drivers doesn’t work, try uninstalling them and then reinstalling the latest versions.
- Check for Windows Updates: Ensure your Windows operating system is up-to-date with the latest patches and updates.
The Final Touch: Ensuring Your Touchscreen Works
After trying all the steps, your touchscreen should now be working perfectly. You can now enjoy the benefits of a touch-enabled laptop, including:
- Intuitive Navigation: Control your ExpertBook with natural finger gestures, making browsing, scrolling, and selecting content effortless.
- Enhanced Productivity: Take advantage of touch-optimized apps and features, boosting your workflow and creativity.
- Multimedia Engagement: Interact with photos, videos, and games with a more immersive experience.
Questions You May Have
Q: Why is my touchscreen not working on my ASUS ExpertBook after a Windows update?
A: Windows updates can sometimes cause driver conflicts or introduce bugs that affect touchscreen functionality. Try updating your touchscreen drivers or rolling back the recent Windows update.
Q: Can I use a stylus with my ASUS ExpertBook touchscreen?
A: Yes, many ASUS ExpertBook models are compatible with styluses. Check the specifications of your model to confirm stylus support.
Q: How do I calibrate my touchscreen?
A: Windows usually calibrates the touchscreen automatically. If you suspect calibration issues, you can find calibration tools in the “Pen & Touch” settings within Windows.
Q: Is it possible to disable the touchscreen on my ASUS ExpertBook?
A: Yes, you can disable the touchscreen in the “Pen & Touch” settings within Windows. However, this will prevent you from using touch input.
Q: What should I do if my touchscreen still doesn’t work after trying all these steps?
A: If all else fails, contact ASUS support for further assistance. They can help troubleshoot the issue and provide specific solutions for your ExpertBook model.
