What To Know
- Look for a dedicated “Lock” key or a key with a lock icon.
- If so, press the “Fn” key in combination with the lit-up lock key to disable the feature.
- If your physical keyboard is completely unresponsive, you can use the on-screen keyboard as a workaround.
Have you ever encountered a frustrating situation where your Asus ExpertBook keyboard suddenly stopped working? It’s a common issue that can leave you feeling helpless. But fear not! This comprehensive guide will walk you through various methods on how to unlock Asus ExpertBook keyboard, ensuring you regain control over your device.
Understanding the Issue: Why is My Asus ExpertBook Keyboard Locked?
Before diving into the solutions, it’s crucial to understand why your Asus ExpertBook keyboard might be locked in the first place. Several factors could contribute to this issue:
- Accidental Key Combinations: Certain key combinations can unintentionally activate keyboard lock features.
- Software Glitches: Bugs or outdated drivers can interfere with keyboard functionality.
- Physical Damage: A damaged keyboard or faulty connection can prevent it from working.
- BIOS Settings: Incorrect BIOS settings might be blocking keyboard input.
- External Devices: Connected external keyboards or USB devices can sometimes interfere.
Method 1: Restarting Your Asus ExpertBook
The first and simplest solution is to restart your Asus ExpertBook. This often resolves temporary software glitches that might be causing the keyboard lock.
Steps:
1. Press and hold the power button for a few seconds to shut down your device.
2. Wait for a few moments to allow the device to power off completely.
3. Press the power button again to turn your ExpertBook back on.
If restarting solves the issue, you’re good to go! However, if the keyboard remains locked, proceed to the next method.
Method 2: Checking for Accidental Keyboard Lock Features
Some Asus ExpertBook models have built-in keyboard lock features that can be activated unintentionally.
Steps:
1. Check for a “Fn” key on your keyboard. This key is often used in combination with other keys to activate special functions.
2. Look for a dedicated “Lock” key or a key with a lock icon.
3. Press the “Fn” key and check if any of the keys with lock icons are lit up. If so, press the “Fn” key in combination with the lit-up lock key to disable the feature.
Method 3: Using the On-Screen Keyboard
If your physical keyboard is completely unresponsive, you can use the on-screen keyboard as a workaround.
Steps:
1. Open the “Settings” app on your Asus ExpertBook.
2. Go to “Ease of Access.”
3. Select “On-Screen Keyboard.”
4. Enable the on-screen keyboard.
You can now use the on-screen keyboard to navigate your device and troubleshoot the issue.
Method 4: Updating Keyboard Drivers
Outdated or corrupted keyboard drivers can cause various issues, including locking. Updating your drivers can often resolve the problem.
Steps:
1. Open the “Device Manager” by searching for it in the Windows search bar.
2. Expand the “Keyboards” category.
3. Right-click on your Asus ExpertBook keyboard driver and select “Update driver.”
4. Follow the on-screen instructions to update the driver.
Method 5: Checking BIOS Settings
Incorrect BIOS settings can sometimes interfere with keyboard functionality.
Steps:
1. Restart your Asus ExpertBook and press the “F2” or “Del” key repeatedly during the boot process to enter the BIOS setup.
2. Navigate to the “Advanced” or “Security” settings.
3. Look for any options related to keyboard or input devices.
4. Ensure that the keyboard settings are enabled and configured correctly.
5. Save the changes and exit the BIOS setup.
Method 6: Disconnecting External Devices
Connected external keyboards or USB devices can sometimes interfere with your Asus ExpertBook‘s internal keyboard.
Steps:
1. Disconnect all external keyboards and USB devices connected to your ExpertBook.
2. Restart your device.
3. Check if the internal keyboard is working again.
If this solves the issue, it means an external device was causing the conflict.
Method 7: Resetting Your Asus ExpertBook
If all else fails, you can try resetting your Asus ExpertBook to factory settings. This will erase all data from your device, so ensure you have a backup before proceeding.
Steps:
1. Open the “Settings” app.
2. Go to “Update & Security.”
3. Select “Recovery.”
4. Click on “Reset this PC.”
5. Follow the on-screen instructions to reset your device.
Troubleshooting Tips
- Clean Your Keyboard: Dust and debris can accumulate on your keyboard, affecting its functionality. Use a compressed air can or a soft-bristled brush to clean the keyboard gently.
- Check for Physical Damage: If you suspect physical damage to the keyboard, try connecting an external keyboard to see if it works. This will help determine if the issue is with the internal keyboard or a connection problem.
- Contact Asus Support: If you’ve tried all the methods above and the keyboard is still locked, contact Asus support for further assistance.
Final Thoughts: Regaining Keyboard Control
By following these methods, you should be able to unlock your Asus ExpertBook keyboard and regain control over your device. Remember to start with the simplest solutions and work your way up. If you encounter any further difficulties, don’t hesitate to seek professional help from Asus support.
Frequently Discussed Topics
1. My Asus ExpertBook keyboard is locked, but I can’t access the on-screen keyboard. What should I do?
If you can’t access the on-screen keyboard, try connecting an external keyboard to your Asus ExpertBook. This will allow you to navigate your device and troubleshoot the issue.
2. Can I use a USB keyboard to unlock my Asus ExpertBook keyboard?
Yes, you can use a USB keyboard to unlock your Asus ExpertBook keyboard. Simply connect the USB keyboard to your device and use it to navigate through the settings or restart your computer.
3. I’ve tried everything, but my Asus ExpertBook keyboard is still locked. What should I do?
If you’ve exhausted all the troubleshooting steps, it’s best to contact Asus support for further assistance. They can provide more specific solutions based on your device model and the issue you’re experiencing.
4. What if my Asus ExpertBook keyboard is physically damaged?
If you suspect physical damage to your keyboard, you’ll likely need to replace it. Contact Asus support or a qualified technician to get a replacement keyboard for your device.
